Bright HealthCare Texas SDR.

• POC FORM

On November 29, 2023, Bright HealthCare Insurance Company of Texas (“Bright HealthCare Texas”) was placed into liquidation in a receivership proceeding in Texas. The 455th District Court in Travis County, Austin, Texas (the “Court” or “Receivership Court”) issued an order (the “Liquidation Order”), in Case Number D-1-GN-23-008361, finding Bright HealthCare Texas insolvent, placing it into liquidation, and appointing the Texas Commissioner of Insurance (“Commissioner”) as Receiver of Bright HealthCare Texas.  The Receiver  appointed Cantilo & Bennett, L.L.P. as the Special Deputy Receiver (“SDR”) of Bright HealthCare Texas.  The SDR will be responsible for the day-to-day administration of Bright HealthCare Texas.

There are no active policies at this time.  If you have questions about your policy, please contact Bright HealthCare Texas at (844) 926-4524.

If you have not begun looking for replacement coverage, you should do so immediately.  Failure to obtain replacement coverage means you will be uninsured until you obtain new coverage.  You will not have coverage for any loss that occurs during that period.

NEW CLAIMS

For the time being, all new claims should be reported to Bright HealthCare Texas as usual by calling (844) 926-4524, or mail to the following:

                    Bright HealthCare Claims

                    P.O. Box 211502

                    Eagan, Minnesota 55121

Policyholders DO NOT need to submit any additional documentation beyond the normal claim submissions for Texas Life and Health Insurance Guaranty Association (“TLHIGA”) to process their claims.  There may be a delay initially in the payment of claims because of the transition to receivership.  Policyholders with claims that may exceed TLHIGA’s statutory coverage limit will be notified by the SDR about how to make a claim for any excess amount against the assets of the Bright HealthCare Texas receivership estate.  New and existing claims may be covered by TLHIGA.  For more information about TLHIGA, visit its web site at https://www.txlifega.org.

Unpaid Claims

TLHIGA will provide coverage for all eligible Bright HealthCare Texas policyholders (most of whom will be Texas residents), subject to the lesser of their policy limits or the statutory limit of $500,000 for any one individual.  For more information about TLHIGA, please visit its web site at https://www.txlifega.org.

If you have questions about Bright HealthCare Texas policies, or claims, please contact Bright HealthCare Texas customer service: (844) 926-4524.

To reach the SDR, please call (512) 478-6000

Email: [email protected]

For more information, please review the FAQs.